Watches - All new watches sold by JewelsWarehouse.com are guaranteed new and in good condition. All of our genuine watches are also guaranteed to be free from defects for a period of one year.

While the incidence of defects that exist in new watches is extremely rare, there may be occasions where the implementation of a warranty may be necessary. In most cases, any warranty must be handled directly between you and the manufacturer. JewelsWarehouse.com is not an authorized agent or service center for some of the watch brands we sell; therefore, all repairs or replacements can only be handled on our premises. Those watches of which JewelsWarehouse.com is not an authorized dealer will be accompanied by a warranty, the brand of watch, model number, serial number (where applicable), In addition, JewelsWarehouse.com keeps detailed sales records so that we may better answer your questions regarding past purchases (such as warranty work or insurance appraisals in the event of loss). If the manufacturer warrants a watch sold by JewelsWarehouse.com, it is clearly stated in the JewelsWarehouse.com web catalog in conjunction with the item's description and price. The absence of such a statement indicates that there is no manufacturer warranty.

In our experience, most warranty work requires simple adjustments or battery replacement. However, in the case where watch repair is covered under warranty, JewelsWarehouse.com reserves the right to replace or repair the watch at our discretion. Water damage or damage due to neglect or misuse is not covered by any manufacturer or by JewelsWarehouse.com.

JewelsWarehouse.com FREE Extended Warranty - JewelsWarehouse.com will extend the original manufacturer's warranty or the JewelsWarehouse.com warranty for a period of two years. The JewelsWarehouse.com FREE Extended Warranty does not include battery replacements, regular cleaning maintenance, shipping charges or damage due to neglect or misuse of the watch.

Watch Warranty Coverage